We are a local charity serving your community
About us
Welcome to the Citizens Advice website for people living and working in Cheshire East.
Our volunteers, through our advice centres; provide free, impartial, independent and confidential advice on most issues from employment, benefits, housing and debt.
We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information and advice. We actively work for change on the policies and practices that impact on the lives of our clients.
How to get advice
Latest news and information
09/04/19 - Our Crewe office is is open for advice from our new premises at Delamere House, Chester Street (opposite the Crosville Club). Find out more....
01/04/19 - From today we can help you to make a Universal Credit claim just drop-in to one of our offices for more information.
Volunteer with us
Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them? Find out more....
Research & Campaigns
Many clients come to Citizens Advice to seek advice in dealing with a problem and often the cause of their problem is an unfair policy, practice or piece of legislation. Statistics from client problems are used by Citizens Advice to campaign for changes in policies and services where improvements are needed – solving problems for people who may never even use our services. We talk to Government, local councils and other policy makers to help them improve the laws and services that affect ordinary people.