Citizens Advice Cheshire East

Nantwich - How to get advice

Email Advice

We offer a comprehensive service via email.

Please complete our secure online form and we will be in touch.


In Person 

By appointment only

Address:  Delamere House, Chester Street, Crewe, CW1 2BE

Please call our Adviceline or complete our Advice Form.

Universal Credit

Universal Credit

Anyone seeking to make a new claim for Universal Credit should call the Universal Credit Help to Claim line on 0800 1448444.

Debt Helpline

If you’re having issues with money or debt, you can:

Call our debt helpline - it’s available 9am to 8pm Monday to Friday and 9.30am to 1pm Saturday on 0800 240 4420.

Talk to us online about a debt problem using chat - we can usually help between 9am and 8pm Monday to Friday and between 9.30am and 1pm Saturday

Consumer Issues

People looking for advice on consumer issues can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an adviser.